{"id":776,"date":"2022-08-03T16:21:22","date_gmt":"2022-08-03T16:21:22","guid":{"rendered":"https:\/\/kateshomephysiotherapy.co.uk\/?page_id=776"},"modified":"2022-08-03T16:24:25","modified_gmt":"2022-08-03T16:24:25","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/kateshomephysiotherapy.co.uk\/?page_id=776","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"776\" class=\"elementor elementor-776\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-87fbc09 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"87fbc09\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-95c4273\" data-id=\"95c4273\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ee2e81 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1ee2e81\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-49dbb58\" data-id=\"49dbb58\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8858bdb elementor-icon-list--layout-inline elementor-align-end elementor-mobile-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"8858bdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/kateshomephysiotherapy.co.uk\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Privacy Policy<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d3498bc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d3498bc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-75f6193\" data-id=\"75f6193\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e0199b6 elementor-widget elementor-widget-text-editor\" data-id=\"e0199b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b style=\"background-color: var(--wp--preset--color--background); color: var( --e-global-color-dea41e4 ); font-family: var( --e-global-typography-b2ce6af-font-family ), Sans-serif; font-size: var( --e-global-typography-b2ce6af-font-size ); letter-spacing: var( --e-global-typography-b2ce6af-letter-spacing ); word-spacing: var( --e-global-typography-b2ce6af-word-spacing );\">Our approach to your privacy\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Kate\u2019s Home Physiotherapy is committed to protecting your personal information. The privacy and security of your personal information is very important to us. We want to assure you that your information will be properly managed and protected whilst in our hands.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The information we collect and how we collect it\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This privacy policy relates to our use of any personal information we collect from you in person, by telephone, text, post, email or via your G.P, specialist or other referring health professional.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This information may include\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Basic personal details such as your name, date of birth, age, address, email address, telephone numbers, marital status and occupation.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Sensitive personal information such as your current health, past medical history, family or personal history in relation to your health, prescribed medication, x-ray and scan reports,\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Relevant information about your health, lifestyle, weight, sports, hobbies, social circumstances.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Information collected from 3rd parties \u2013 GP\u2019s, specialists, other health professionals and private medical insurers who we will always seek your permission to contact if necessary.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Details about the signs and symptoms you are presenting with and what we find on examining you.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><b>How we use your personal information: the legal basis and purposes\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ll process your personal data:\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> As necessary to help us reach a diagnosis of your presenting problems and draw conclusions in order to tailor a treatment programme to you.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> As necessary for our own legitimate interests, for good governance, accounting, managing and auditing our clinical activities. To document emails, calls, other communications and activities.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> As necessary for compliance with legal and regulatory requirements, related disclosures and establishing and defending of legal rights.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Based on your consent e.g. when you allow us to disclose your personal data and health information to another health professional, G.P, specialist.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><b>Sharing of your personal data\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Subject to applicable data protection law, your information may be shared with:\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> G.P\u2019s, Consultants, other health professionals. This may be by letter, which is given to you, so the protection of its contents becomes your responsibility. If the information is sent by email we will take all reasonable precautions to transmit the information securely.\u00a0\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Our legal and other professional advisors.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Courts, to comply with legal requirements.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> In an emergency or to otherwise protect your vital interests.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> To protect the security and integrity of our clinical practices.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> We will not provide your personal information to any third parties for the purpose of direct marketing.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><b>Keeping your personal information secure<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We work hard to keep your personal information safe. We are committed to protecting the confidentiality and security of the information you provide to us. We use appropriate measures to maintain the security of your personal data, to protect against unauthorised access to, disclosure of, unlawful processing\/alteration of, accidental damage to, unlawful destruction of or loss of your personal information. All patient\u2019s patient information and clinical notes are held securely in GDPR compliant electronic format and can only be accessed by the appropriate Physiotherapist.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Data retention\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We have a legal obligation to keep your personal information on file for 8 years after the date of your last attendance. After this time, all patient\u2019s clinical notes held will be safely destroyed.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your rights in connection with personal information\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Under certain circumstances, by law you have the right to:\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Request access to your personal data and information about how we process it. This enables you to receive a copy of the personal information we hold and check that we are lawfully processing it.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Object to processing of your personal data, where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Have your personal data corrected if inaccurate and have incomplete data completed. We may need to verify the accuracy of any new data you provide to us.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Have your personal data erased. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it; where you have exercised your right to object to processing.\u00a0 Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Move, copy or transfer your personal data. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> You have the right to withdraw consent at any time eg. for us to communicate with your G.P. or to decline certain treatments, but this will limit how we can help you\/what we can offer you. We will advise you if this is the case at the time you withdraw your consent. Withdrawing your consent will not affect the lawfulness of any processing carried out before you withdraw your consent.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><b>Time limit to respond<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We try to respond to all legitimate requests within one month. Occasionally it may take longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. You will not have to pay a fee to access your personal information. However, we may charge a reasonable fee if your request for access is unfounded, repetitive or excessive. Alternatively, we may refuse to comply with the request in such circumstances.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What we may need from you. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. Please let us know if your information changes as it is important that the information we hold about you is accurate and up to date.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can contact Kathryn Whitaker (Chartered Physiotherapist, Practice Principal and Data Protection Officer) at kate@kateshomephysiotherapy.co.uk to exercise any of your rights, or if you have a complaint about why your information has been collected, how it has been used or how long we have kept it for.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For further information about your rights, including circumstances in which they apply, see the guidance from the Information Commissioner&#8217;s Office (ICO) on individual\u2019s rights under the General Data Protection Regulation<\/span><\/p>\n<p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Our approach to your privacy\u00a0 Kate\u2019s Home Physiotherapy is committed to protecting your personal information. The privacy and security of your personal information is very important to us. We want to assure you that your information will be properly managed and protected whilst in our hands.\u00a0 The information we collect and how we collect [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-776","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kateshomephysiotherapy.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/776","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kateshomephysiotherapy.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kateshomephysiotherapy.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kateshomephysiotherapy.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kateshomephysiotherapy.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=776"}],"version-history":[{"count":7,"href":"https:\/\/kateshomephysiotherapy.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/776\/revisions"}],"predecessor-version":[{"id":785,"href":"https:\/\/kateshomephysiotherapy.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/776\/revisions\/785"}],"wp:attachment":[{"href":"https:\/\/kateshomephysiotherapy.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=776"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}